Guest stay guide Istra Camping desktop

Your Guide to a Safe, Enjoyable and Memorable Stay

A great holiday begins long before check-in. It starts with the excitement of planning, the anticipation of the journey, and the simple pleasure of knowing that a well-deserved break is just around the corner. To help you enjoy every moment of your stay, we have prepared a few practical tips that can make your journey smoother, your holiday safer, and your memories even more enjoyable.

BEFORE YOU ARRIVE

✈︎ Plan Your Journey

Increased traffic and longer waiting times are common during the summer season. A little preparation can help make your journey more comfortable:

  • Check traffic and travel conditions before departure.

  • Allow extra travel time, particularly on weekends and public holidays.

  • Keep travel documents, reservations and identification easily accessible.

  • Ensure your mobile phone is charged and important contact numbers are saved.

🛡︎ Travel Smart & Stay Secure

A little preparation can help protect your personal belongings and online accounts while travelling.

  • Keep passports, IDs and valuables secure and avoid leaving them visible in parked vehicles.

  • Consider travel insurance covering medical assistance, cancellations and personal belongings.

  • Carry copies of important documents separately from the originals

  • Be cautious of unexpected emails, messages or calls requesting personal, payment or reservation details.

  • Verify reservation-related requests through official booking platforms, websites or accommodation contact channels.

  • Use strong passwords and be careful when accessing sensitive information on public Wi-Fi networks.

If a message requests passwords, payment details, banking information or urgent action regarding your reservation, it is always worth verifying the request through official channels before responding.

☼ Prepare for Summer Conditions

Sunny days and warm temperatures are part of the charm of a summer holiday, and a little preparation can help you stay comfortable throughout your journey and make the most of your time outdoors:

  • Pack lightweight clothing, sun protection and comfortable footwear.

  • Stay hydrated during your journey and throughout your holiday.

  • Bring any necessary medications and a basic first-aid kit.

  • Check weather forecasts regularly, especially when camping or planning outdoor activities.

DURING YOUR STAY

♡ Health & Wellbeing

Looking after your wellbeing can help you make the most of every holiday experience.

  • Drink plenty of water and protect yourself from excessive sun exposure.

  • Use sunscreen and protective clothing, especially during peak sunshine hours.

  • Take breaks from direct sunlight and respect your personal limits during outdoor activities.

  • Maintain good personal hygiene and be mindful of allergies, insect bites and dehydration.

  • Contact reception if you require medical assistance.

≋ Pool, Beach & Water Safety

Time spent by the pool, on the beach or in the sea is often among the most memorable parts of a summer holiday. A few simple habits can help you enjoy every moment comfortably and with greater peace of mind:

  • Follow all posted safety signs and instructions.

  • Never leave children unattended near water.

  • Be aware of weather conditions, currents, and sea state.

  • Avoid swimming under the influence of alcohol.

  • Use appropriate flotation devices when necessary.

⌂ Safety & Personal Belongings

Our destinations offer a welcoming and safe environment where guests can relax and unwind. To help you enjoy a carefree stay consider the following simple tips:

  • Lock accommodation units, vehicles, bicycles and personal equipment when unattended.

  • Use available safes for valuables, passports and electronic devices where provided.

  • Keep personal belongings secure, especially in crowded areas.

  • Secure tents, awnings and camping equipment properly, particularly during windy weather.

  • Supervise children at all times, particularly near pools, beaches, playgrounds and roads.

  • Familiarize yourself with emergency exits and important safety information within the property or campsite.

  • Contact our team if you need assistance or notice anything unusual.

❦ Respecting Nature & the Local Community

Help preserve the destination for future generations by:

  • Using water and energy responsibly.

  • Recycling where facilities are available.

  • Avoiding littering.

  • Respecting local customs, culture and regulations.

  • Store food responsibly and avoid leaving it unattended outdoors.

  • Following fire safety regulations and using designated barbecue areas only.

  • Respect quiet hours and neighboring guests to help maintain a pleasant atmosphere for everyone.

  • Staying on marked paths and within protected areas when exploring nature.

⌖ Explore Responsibly

Every destination has its own stories, flavours and hidden corners waiting to be discovered. Venturing beyond the familiar can often lead to some of the most memorable holiday experiences:

  • Visit popular attractions early in the morning or later in the evening to avoid crowds and summer heat.

  • Explore local cuisine, markets and cultural events.

  • Ask our team for recommendations on hidden gems and authentic experiences.

  • Keep a reusable water bottle with you during excursions.

  • Be mindful when sharing your travel plans, accommodation details or exact location on social media.

AFTER YOUR STAY

▣ Departure Preparation & Journey Home

Before leaving, take a few moments to ensure everything is ready for a smooth journey home:

  • Confirm checkout times and transportation schedules.

  • Allow extra time for airport transfers, ferry departures, border crossings and seasonal traffic.

  • Check rooms, terraces, safes, charging stations and storage areas for personal belongings.

  • Ensure passports, travel documents, keys, valuables and electronic devices are packed.

  • Stay hydrated, take regular breaks when driving and monitor weather and traffic conditions.

✦ Share Your Experience

Thank you for choosing Istra Camping.

We hope your stay has been filled with memorable moments and enjoyable experiences. Your feedback helps us continue improving and inspires future guests as they plan their holidays.