DIGITAL SERVICES ACT (DSA)
Service Provider
PLAVA LAGUNA d.d., Mate Vlašića 60, 52440 Poreč, OIB 57444289760.
Guests and visitors of the facilities (hereinafter: recipients of services) managed by the service provider are enabled wireless internet access via a Wi-Fi network. This is a "mere conduit" intermediary service within the meaning of Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act; hereinafter: DSA).
Single Point of Contact for Member States' Authorities, the European Commission, and the European Board for Digital Services (Art. 11 DSA)
For EU Member States' authorities, the European Commission, and the European Board for Digital Services, the single point of contact for direct electronic communication is email: dsa@plavalaguna.com, and the languages used for communication are Croatian and English.
Single Point of Contact for Recipients of Services (Art. 12 DSA)
Recipients of services as users of the service provider's Wi-Fi network can contact us electronically via email: dsa@plavalaguna.com, and the languages used for communication are Croatian and English.
Inquiries are answered by the service provider's employees, and not solely by an automated system or AI.
Terms and Conditions for Using the Service Provider's Wi-Fi Network (Art. 14 DSA)
The Wi-Fi network is intended for guests and visitors of facilities managed by the service provider, and access to this Wi-Fi network is password-free, free of charge, and is not charged separately.
Recipients of services are responsible for the content they send and receive via the Wi-Fi network, and are obliged when using the Wi-Fi network to act in accordance with the regulations applicable in the Republic of Croatia and the European Union, whereby it is prohibited to use the specified Wi-Fi network for any illegal activities, especially for the dissemination of illegal content, severe insult of other users on discussion forums, copyright infringement, unauthorized access to other systems, dissemination of harassing messages, misleading information or messages of a vulgar or racist nature, sending spam, and disrupting the operation of the Wi-Fi network.
The Wi-Fi service provider does not review, moderate, initiate, or modify the content or information that recipients of services transmit or access via the Wi-Fi network.
The service provider is neither able nor authorized to monitor the manner in which recipients of services use the internet via the Wi-Fi in question and therefore disclaims liability for any illegal activities committed by recipients of services in connection with the use of the free internet connection, while each recipient of services who violates the rules of lawful internet use bears full responsibility for such conduct.
Access to the Wi-Fi network for recipients of services is restricted or terminated by the service provider also when ordered by a competent authority pursuant to the DSA. For the safety and proper operation of the Wi-Fi network, the service provider may prohibit access to known malicious or illegal websites, limit traffic speed or volume per device, and temporarily disconnect a device that jeopardizes the Wi-Fi network or violates these Terms and Conditions.
These Terms and Conditions were last updated on 13 October 2026. The service provider reserves the right to change, modify and/or amend these Terms and Conditions at any time, and all changes to the Terms and Conditions will be published on its website.