Camping Stella Maris Mobile Homes

  • Mobile homes

Frequently asked questions

Below you will find a list of frequently asked questions. To see the answer, click on a respective subject.

Advance Payment for the Campisite Reservations
The cash advance payment may be executed in the form of a bank transfer on the bank account number stated on the reservation confirmation. The paid cash advance amount for the campsites will be deducted from the bill for the campsite stay.
Outpatient Unit
The outpatient unit is located in the nearby vicinity of the Camping Stella Maris reception of the Sol Amfora and Sol Stella.
Guest Animation
Organized guest animation is available to all guests of the Camping Stella Maris and the tourist resort Sol Stella without any additional charge.
ATM Machines
The ATM machines are located at the campsite reception.
Pools
Guests of the Camping Stella Maris have pools at their disposal without additional charge.
Check-in - Check-out
May the guests enter the campsite during the night?

The access to the campsites during the night time peace is not allowed .If your arrival is scheduled in the period from 10 PM to 8 AM, you may spend your first night at the car-park, which is located next to the reception office.

Until when may I stay in the camp on the check out day?

The camping pitch has to be cleared no later than 12 PM (mobile homes no later than 10 AM) on the check out day, otherwise we charge for late check-out (until 2 PM for pitches, until 3 PM for mobile homes), and if failed to do so, the charge for an additional day will be added to the bill.
Church
The Roman Catholic Church is located in the centre of the city of Umag. Church services are held everyday in the afternoon. The Church service in foreign languages is available on Sundays in the months of June, July and August.
Ecology
The Blue Flag – Plava Laguna campsite beaches are equipped with the international environmental standard “The Blue Flag“ which guarantees continuous beach quality inspection as well as the sea quality and the safety of the bathers.

Electricity Conservation - The light in the sanitary facilities is sensor-regulated, while the water is heated up with gas reservoirs and solar panels on three different water temperatures.
Fax
Fax service is offered in campsite receptions in accordance with the current price list.
First Aid
In case of an accident, please contact the campsite reception. The hospital is located in the city of Umag, or approximately 5 min. of drive-time from the campsite. The hospital’s telephone number is 194.
Internet
At CampingIN Stella Maris, free WiFi internet access is available across the entire campsite (in areas where signal is sufficiently strong). The internet corner is available at the reception desks of the campsites (at extra charge).
People with Disabilities
Sanitary facilities for people with special needs or disabilities are a part of every sanitary complex in the campsites. Undisturbed wheel-chair access to the sanitary complex is available.
Excursions
The information on organized excursions may be obtained at the reception of the campsite.
Credit Cards
The following credit cards are accepted as a form of payment on all campsite receptions: Master-Card, Diners, American Express. Visa, and Maestro.
Pets
Pets are welcome at all pitches and in certain mobile homes (in zone B) with a surcharge according to the current price list.

May the dogs bathe in the sea?

Every campsite has a specially marked part of the beach assigned for dog bathing, and all other beaches are not to be used for that purpose. These locations are marked on the campsite map

Are special pet showers available?

There are special pet showers available in all campsite sanitary complexes.
Pharmacy
The pharmacies are located 5 min. of drive time away from the campsite. Please contact the reception staff for further information regarding the pharmacy’s duty and working hours. The telephone numbers of the pharmacy are 052/741-413; 052/751-396
Exchange Office
Foreign currencies can be exchanged in the campsite receptions at the official exchange rate.
Mobile Homes
If you wish to rent a mobile home in Camping Stella Maris please contact Call centre at +385 52 700 700 send an e-mail to booking@istracamping.com or make an online reservation through these web pages. Interior surface of the mobile home is from 24 m2 to 48 m2. Pets are not permitted in the mobile homes and linen for the mobile homes can be rented on the weekly basis in the campsite.
Flat Rate
Flat rate camp pitches are limited, and new contracts are signed only with the certificate previously issued by the reception according to the current price list, exclusively for the period in which the campsite is open.
Postal Services
Postage Stamps can be bought at the daily news stands on all campsites. Letter boxes are located in campsite reception offices. Please contact the campsite reception staff if you want the reception office to take you messages or mail.
Waterline and electric supply connections
The electric supply connections are equipped with the universal 220 V / 10 A EU connectors.

Waterline connections are found exclusively on Superior and Premium camping pitches on all campsites.
Reservation of pitch number
The non-refundable RESERVATION FEE for reservations of a desired pitch number amounts to 30,00 € / 227,00 kn . If you wish to make a reservation of the plot number or of a specific zone, please contact our Call Center at +385 52 700 700 or send an e-mail to camping@istraturist.com . The plot number or the zone cannot be chosen through online booking.
Safe
It is possible to rent a safe at the campsite’s reception in accordance with the current price list.
Taxi
Please contact the campsite reception for taxi services.
Important Telephone Numbers
Police – 192

First Aid – 194

Fire Department – 193

Hospital – 052/ 702-222

Veterinary Station – 052/772-110; 052/753-454

Auto repair – 052/742-670; 052/752-898; 052/751-225; 052/741-156

HAK-auto club BUJE – 052/772-423

Port Authority – 052/741-662

Natural Gas – 052/743-419; 052/742-836
Drive in the Campsite
The driving speed in the campsites is limited to 20 km/h. In the period from 1 p.m.-4 p.m. during the daily rest period, motor vehicles should be used as little as possible. In the period from 12 p.m.- 7 a.m. during the night peace period, it is forbidden to drive a motor vehicle.

Contact - Plava laguna

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+ 385 52 700 700

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Stella Maris 9A, 52470 Umag, Istria – Croatia
N 45° 452 05 E 13° 522 07
+385 52 710 900
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