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Below you will find a list of frequently asked questions. To see the answer, click on a respective subject.
The cash advance payment may be executed in the form of a bank transfer on the bank account number stated on the reservation confirmation. The paid cash advance amount for the campsites will be deducted from the bill for the campsite stay.
The closest outpatient unit is located in the centre of the city of Umag or Buje. For additional information, please contact the campsite reception staff.
Organized guest animation is available to all campsite guests without any additional charge.
• May the guests enter the campsite during the night?
The access to the campsites during the night time peace is not allowed .If your arrival is scheduled in the period from 9 PM to 7 AM, you may spend your first night at the car-park, which is located next to the reception office.
• Until when may I stay in the camp on the check out day?
The camping pitch has to be cleared no later than 12 PM on the check out day, otherwise we charge 15 EUR for late check-out (until 2 PM), and if failed to do so, the charge for an additional day will be added to the bill.
The Roman Catholic Church is located in the centre of the city of Umag. Church services are held everyday in the afternoon. The Church service in foreign languages is available on Sundays in the months of June, July and August.
The Blue Flag – Istraturist campsite beaches are equipped with the international environmental standard “The Blue Flag“ which guarantees continuous beach quality inspection as well as the sea quality and the safety of the bathers.
Electricity Conservation - The light in the sanitary facilities is sensor-regulated, while the water is heated up with gas reservoirs and solar panels on three different water temperatures.
Fax service is offered in campsite receptions in accordance with the current price list.
In case of an accident, please contact the campsite reception. The hospital is located in the city of Umag, or approximately 10-15 min. of drive-time from the campsite. The hospital’s telephone number is 194.
Internet corner at the campsite reception with a surcharge and wirelless Internet access with a surcharge.
Sanitary facilities for people with special needs or disabilities are a part of every sanitary complex in the campsites. Undisturbed wheel-chair access to the sanitary complex is available.
The information on organized excursions may be obtained at the reception of the campsite.
The following credit cards are accepted as a form of payment on all campsite receptions: Master-Card, Diners, American Express. Visa, and Maestro.
Pets are allowed the access to all Istraturist campsites within the predefined areas with an surcharge according to the current price list. We kindly ask the guests to take their dogs by leash and to control their behavior.
• May the dogs bathe in the sea?
Every campsite has a specially marked part of the beach assigned for dog bathing, and all other beaches are not to be used for that purpose. These locations are marked on the campsite map.
• Are special pet showers available?
There are special pet showers available in all campsite sanitary complexes.
The pharmacies are located 10-15 min. of drive time away from the campsite. Please contact the reception staff for further information regarding the pharmacy’s duty and working hours. The telephone numbers of the pharmacy are 052/741-413; 052/751-396
Foreign currencies can be exchanged in the campsite receptions at the official exchange rate.
The nudity on the beach and in CampingIN Kanegra FKK Umag is mandatory. Exceptions to this regulation are the guest's medical condition and the weather conditions.
• May male singles stay at the naturist campsite Kanegra?
Yes, but only if they are members of the INF or some other naturist organization.
Flat rate camp pitches are limited, and new contracts are signed only with the certificate previously issued by the reception according to the current price list, exclusively for the period in which the campsite is open.
Postage Stamps can be bought at the daily news stands.
Letter boxes are located in campsite reception offices. Please contact the campsite reception staff if you want the reception office to take you messages or mail.
The electric supply connections are equipped with the universal 220 V / 10 A EU connectors.
Waterline connections and drainage pippes are found exclusively on Superior camping pitches on all campsites.
The non-refundable RESERVATION FEE for reservations of a desired pitch number amounts to 30,00 € / 227,00 kn . If you wish to make a reservation of the plot number or of a specific zone, please contact our Call Center at +385 52 700 700 or send an e-mail to firstname.lastname@example.org . The plot number or the zone cannot be chosen through online booking.
It is possible to rent a safe at the campsite’s reception in accordance with the current price list.
Please contact the campsite reception for taxi services.
Police – 192
First Aid – 194
Fire Department: 193
Hospital - 052/ 702-222
Veterinary Station - 052/772-110; 052/753-454
Auto repair – 052/742-670; 052/752-898; 052/751-225; 052/741-156
HAK-auto club BUJE – 052/772-423
Port Authority – 052/741-662
Natural Gas: 052/743-419; 052/742-836
The driving speed in the campsites is limited to 20 km/h. In the period from 1 p.m.-4 p.m. during the daily rest period, motor vehicles should be used as little as possible. In the period from 11 p.m.- 7 a.m. during the night peace period, it is forbidden to drive a motor vehicle.