Camping Park Umag

The cash advance payment may be executed in the form of a bank transfer on the bank account number stated on the reservation confirmation. The paid cash advance amount for the campsites will be deducted from the bill for the campsite stay.

The outpatient unit in the Camping Park Umag is located in the vicinity of the campsite reception.

Organized guest animation is available to all campsite guests without any additional charge. Information on everyday daytime and evening animation program may be obtained on the bulletin board in the vicinity of the campsite pool.

The ATM machines are located at the campsite reception.

• New in 2020: New freshwater complex includes a 1163m2 Activity Pool, a 508m2 Children’s Pool with water toys and slides as well as a covered 55m2 Baby Pool with even more water toys. A sunbathing area and a restaurant are also at guests’ disposal.
• Pool complex of approximately 1800 square meters of water surfaces, composed of three different depths and sizes as well as a waterfall and several toboggans.

May the guests enter the campsite during the night?

The access to the campsites during the night time peace is not allowed .If your arrival is scheduled in the period from 11 PM to 7 AM, you may spend your first night at the car-park (price 10.00 EUR / 75.34 HRK), which is located next to the reception office.

Until when may I stay in the camp on the check out day?

On the day of departure, the pitch must be vacated no later than noon, otherwise you will be charged an extra day for late check-out (no later than 6.00 pm) – only by prior arrangement with the reception.

The Roman Catholic Church is located in the centre of the city of Umag. Church services are held everyday in the afternoon. The Church service in foreign languages is available on Sundays in the months of June, July and August.

The Blue Flag – Istra Camping campsite beaches are equipped with the international environmental standard “The Blue Flag“ which guarantees continuous beach quality inspection as well as the sea quality and the safety of the bathers.

Water Conservation – In camp Umag, a systematic recycle of water is performed through a bio-filter and the resulting purified waters are then used for watering of the campsite’s horticulture.

Electricity Conservation - The light in the sanitary facilities is sensor-regulated, while the water is heated up with gas reservoirs and solar panels on three different water temperatures.

Fax service is offered in campsite receptions in accordance with the current price list.

In case of an accident, please contact the campsite reception. The hospital is located in the city of Umag, or approximately 5-10 min. of drive-time from the Camping Park Umag. The hospital’s telephone number is 194.

The Internet café in Camping Park Umag is located at the very entrance, next to the reception. Working Hours: 7 a.m. - 8 p.m. At Camping Park Umag, free WiFi internet access is available across the entire campsite (in areas where signal is sufficiently strong).

Sanitary facilities for people with special needs or disabilities are a part of every sanitary complex in the campsites. Undisturbed wheel-chair access to the sanitary complex is available.

The information on organized excursions may be obtained and reserved at the camp’s Info point in the vicinity of the pool.

The following credit cards are accepted as a form of payment on all campsite receptions: Master-Card, Diners, American Express. Visa, and Maestro.

May I bring my pet with me on my vacation?

Pets are allowed the access to all Istra Camping campsites within the predefined areas with an surcharge according to the current price list. We kindly ask the guests to take their dogs by leash and to control their behavior.

May the dogs bathe in the sea?

Every campsite has a specially marked part of the beach assigned for dog bathing, and all other beaches are not to be used for that purpose. These locations are marked on the campsite map

Are special pet showers available?

There are special pet showers available in all campsite sanitary complexes. (sanitary block No. 3 and 9)

The pharmacies are located 5-10 min. of drive time away from the campsite. Please contact the reception staff for further information regarding the pharmacy’s duty and working hours. The telephone numbers of the pharmacy are 052/741-413; 052/751-396

Foreign currencies can be exchanged in the campsite receptions at the official exchange rate.

If you wish to rent a mobile home in Camping Park Umag please contact Call centre at +385 52 700 700 send an e-mail to booking@istracamping.com or make an online reservation through these web pages. Interior surface of the mobile home is from 24 m2 to 48 m2. Pets are not permitted in the mobile homes and linen for the mobile homes can be rented on the weekly basis in the campsite.

Flat rate camp pitches are limited, and new contracts are signed only with the certificate previously issued by the reception according to the current price list, exclusively for the period in which the campsite is open.

Postage Stamps can be bought at the daily news stands on all campsites. Letter boxes are located in campsite reception offices. Please contact the campsite reception staff if you want the reception office to take you messages or mail.

The electric supply connections are equipped with the universal 220 V / 16 A EU connectors (Classic and Economy pitches 10A).

Waterline connections are found exclusively on Superior and Premium camping pitches on all campsites.

Camping Park Umag: The non-refundable RESERVATION FEE for reservations of a desired pitch number amounts from 50.00 EUR / 376.73 HRK to 80.00 EUR / 602.76 HRK. If you wish to make a reservation of the plot number or of a specific zone, please contact our Call Center at +385 52 700 700 or send an e-mail to booking@istracamping.com . The plot number or the zone cannot be chosen through online booking. This reservation fee is not valid for mobile homes, since it is not possible to choose the number of this accommodation unit.

It is possible to rent a safe at the campsite’s reception in accordance with the current price list.

Please contact the campsite reception for taxi services.

Police – 192

First Aid – 194

Fire Department – 193

Hospital – 052/ 702-222

Veterinary Station – 052/772-110; 052/753-454

Auto repair – 052/742-670; 052/752-898; 052/751-225; 052/741-156

HAK-auto club BUJE – 052/772-423

Port Authority – 052/741-662

Natural Gas – 052/743-419; 052/742-836

The driving speed in the campsites is limited to 20 km/h. In the period from 1 p.m.-4 p.m. during the daily rest period, motor vehicles should be used as little as possible. In the period from 11 p.m.- 7 a.m. during the night peace period, it is forbidden to drive a motor vehicle.